National College of Administration

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Monday 9am-4pm
Tuesday 9am-4pm
Wednesday 9am-4pm
Thursday 9am-4pm
Friday 9am-4pm
Saturday 9am-12pm


Burleigh Waters QLD 4220

Enquiries: [email protected]

Registrations: [email protected]

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The National College of Administration is an Australian owned private college providing advanced education for industry, business, large, medium and small, government departments, federal, state and local, health and education.  We specialise in one day workshops covering topics such as, leadership/management skills, customer service, administration, sales  communication at all levels.  Our speakers are recognised as the foremost authorities in their field.  Our management consulting service is based on Australian and international research.  Experienced, practical friendly advice and assistance is available to help a  business ensure that there management and staff development practices and initiatives are business driven.

Our college offers many training programs appropriate for both the public and private sectors.  Our aim is to understand your business and it requirements, thereby ensuring you get the best service from our qualified staff.

Some of the one day workshops we offer are:

  • The Ultimate Sales and Customer Service Experience
  • How to Create a Sales Presentation
  • Telephone Techniques and Customer Service for Front Line Operators
  • Professional Telephone Techniques
  • Dealing with Difficult, Unhappy and Aggressive Co-workers and Clients
  • Dealing with Bullying in the Workplace
  • Effective Techniques to Overcome Workplace Stress
  • Management Skills for Executive Assistants
  • The Assertive Woman
  • Becoming More Assertive and Gaining Confidence
  • Be an Effective Supervisor and Leader
  • Leadership Skills
  • Dealing with Change in the Workplace
  • Taking Control of your Emotions to Change your Life
  • People Management Skills
  • Cultural Diversity at Work

The National College of Administration abides by a strict code of ethics that looks after the interests of our clients equally.

All our staff are highly experience in their field and are committed to responding quickly and effectively to client needs, ensuring professionalism and confidentiality.


Australian and International Research

Ask about our workshops

Cost Effective Training Programs

Ask about our In-house workshops